FAQs

• Step 1: Sign up & Register
• Step 2: Select your Choice of Clothing
• Step 3: Share Measurements and/or Schedule a Pick-up for your Fabric & Best-Fit-Garment
• Step 4: Review your Order & Make the Payment
• Step 5: Enjoy a Professionally Stitched Dress within 7 Days

SEEDO offers FREE standard delivery within Karachi.

Standard Delivery - PKR 0.00

Delivery within seven (07) working/business days of order confirmation.

Express Delivery - PKR 200.00

Delivery within two (02) working/business days of order confirmation.

SEEDO does not offer any exchange policy on your order. However a request can be initiated if the customer is looking for a re-size given the prepared order does not match the measurements shared.

If you are looking at a few, basic changes in the prepared order and the order does not match previously shared instructions, SEEDO will gladly entertain your corrections. Please write to our team at [email protected] within the first 48 hours of delivery to initiate the process or call at 00923218253663. Our rider will collect the order from your designated address and handover the new order (correctly sized) in the next Seven (07) Working/Business Days.

You can apply for a refund within the first 48 hours of order delivery. Any requests generated after 48 hours shall not be entertained.

SEEDO offers 100% return policy if the quality of the order does not meet our quality standards and/or shared measurements. Just ship your order back to the following address and contact our team at [email protected] to initiate your resizing/correction. Or subsequently call at 00923218253663 to speak to our care department.  Mailing Address: Suite No: 4, Second Floor, Plot Number: 13/C, Bismillah Apartments, Lane 03, Main Zamzama (Commercial) Boulevard, Karachi, Pakistan.

SEEDO offers 100% return policy if the quality of the order does not meet our quality standards and/or shared measurements. Just ship your order back to the following address and contact our team at [email protected] to initiate your resizing/correction. Or subsequently call at 00923218253663 to speak to our care department.  Mailing Address: Suite No: 4, Second Floor, Plot Number: 13/C, Bismillah Apartments, Lane 03, Main Zamzama (Commercial) Boulevard, Karachi, Pakistan.

Unfortunately! There are certain orders we do not accept as a return/exchange.

• Gift cards (both eGift cards and physical cards)
• Orders via promotional code
• Orders that are damaged, destroyed and/or tempered with.
• Orders purchased during a sale or special discount campaign.
• Orders that were previously exchanged cannot be exchanged a second time
• Orders that are used, worn, stained and/or washed.